Troubleshooting agent configuration issues

The steps in Configuring WSTEP automation in PKIaaS require adding and configuring a WSTEP agent. The sections below describe how to resolve issues you might encounter.

• DNS server unreachable
• Invalid LDAP credentials
• LDAP timeout
• TLS handshake failed
• Unknown LDAP host

See Browsing WSTEP enrollment logs for browsing logs in the WSTEP tab of the on-premises agent.