Entrust PKI as a Service

Reviewing alerts

Alerts notify you when an enrollment workflow has certificate lifecycle health issues.

To review an alert:

  1. Follow Accessing your instances to log in to the PKIaaS user interface as a user with any of the roles described under Role permissions.
  2. Click the bell icon in the top-right corner.

    Alerts requiring attention
  3. Optionally, select one of the alert filtering options:

    • All
    • Action required
    • Resolved
  4. Select an alert to view the following details:

    • End entity: The affected enrollment entity. For example, alerts for offline agents display the agent’s friendly name followed by its identifier in parentheses.
    • Workflow: The enrollment workflow affected by the issue.
    • Occurred: The date and time the issue was reported.
    • Next steps: A description of the required corrective action, if any.
  5. Optionally, click Pause notifications to pause notifications while you resolve the issue.